Sector(s)
The organization's site informs its audiences about the support it provides. Like every public website in France, it must comply with RGAA, the French accessibility standard. When the previous provider stopped maintaining the site, the organization handed it over to Parker+Parker. The agency took over the existing Drupal 11 site, rebuilt the working environments and restarted maintenance. It has handled fixes, updates and improvements since then.
About the project
Results
- A Drupal 11 site taken over without a rebuild.
- More than 30 maintenance requests resolved in the first five months of ticket tracking.
- An accessibility overlay removed: the site runs without a third-party accessibility tool.
Goal
Keep a public website online, secure and accessible, while changing the team that maintains it.
Challenge
- Take over a site built by another team, from the existing code, databases and documentation.
- Preserve the site's accessibility level with every fix and every improvement.
Solution
- Site takeover. Inventory of the code, databases and documentation, then rebuild of the development and staging environments.
- Request takeover. Open requests were moved into a dedicated ticket tracker and prioritized with the organization's communication team.
- Corrective and preventive maintenance. Bug fixes and regular updates of Drupal core and modules.
- Improvements in batches. Each batch is tested on staging and approved by the organization before going to production.
- Accessibility overlay removed. The site now runs without a third-party accessibility tool.
What editors do without developers
Content stays in the hands of the organization and its editorial partners, who publish from the Drupal back office without developers. Maintenance is scheduled so that it never blocks publishing.
Why Drupal was chosen
The organization did not need a new platform. The site already ran on Drupal 11, and the goal was continuity. Rebuilding the site on another system would have delayed urgent fixes and put its accessibility level at risk. Drupal made a clean takeover possible: its configuration can be exported and read, its code follows standards shared by the community, and an experienced Drupal team can take over a site built by another. Drupal core also follows WCAG accessibility rules, for public pages and for the editing interface. Finally, Drupal is open source software: the organization owns its site and does not depend on a single provider.
Technical Specifications
Drupal version:
No contributed module is central to this project. The work relies on Drupal core: configuration management for the takeover, and core accessibility features for public pages and the editing interface.
